Terms and Conditions

Bookings

Complete the enrolment form then choose from the timetables group or 1 to 1 sessions available.

Payments

Paypal or bank transfer

Cancellation & Rescheduling

At BYL Academy, we understand that unexpected situations can arise. To ensure fairness and availability for all students, the following cancellation policy applies:

  • Students may cancel or reschedule a lesson by providing at least 48 hours’ notice before the scheduled lesson time.
  • Lessons cancelled with 48 hours’ notice or more can be rescheduled at no additional cost, subject to availability.
  • Cancellations made with less than 48 hours’ notice will be charged in full and cannot be refunded or rescheduled.
  • Students who do not attend a scheduled lesson without prior notice (“no-shows”) will be charged the full lesson fee.
  • If BYL Academy needs to cancel a lesson, students will be offered either a replacement lesson or a full refund for that session.

Thank you for your understanding and cooperation. This policy helps us provide a reliable and professional learning experience for all students.

Late Arrivals – If a student arrives more than 15 minutes late, the lesson will end at the scheduled time.

Lesson Recordings – Zoom recordings are provided for the student’s personal use only and must not be shared or distributed.

Student Conduct – Respectful behavior is expected during lessons. Any verbal abuse towards teacher or other students will not be tolerated. Byl Academy reserves the right to select its clients.

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